Find answers to your questions here
Are your toys safe for children?
Yes! All our toys are non-toxic and made from child-safe materials. We source our products from trusted manufacturers to ensure they meet international safety standards.
Do you deliver all over Bangladesh?
Yes, we deliver toys anywhere in Bangladesh through reliable courier partners. Delivery time may vary depending on your location usually between 2 to 5 business days.
How much is the delivery charge?
Delivery charges depend on your location and order size. Inside Dhaka, the charge is usually lower, and for outside Dhaka, standard courier rates apply. You’ll see the final delivery cost before checkout.
What are the payment methods?
Yes, we offer Cash on Delivery (COD) service for most locations in Bangladesh. You can also pay online via bKash, Nagad, Rocket, or debit/credit card.
How can I place an order?
Simply browse our website, add your favorite toys to the cart, and proceed to checkout. You’ll need to provide your delivery address and choose your payment method to confirm the order.
Can I return or exchange a toy?
Yes, we accept returns or exchanges within 3–5 days of delivery if the item is defective, damaged, or not as described. The product must be unused and in its original packaging.
How can I contact customer support?
You can reach us via Facebook Messenger, WhatsApp, or our Contact Us page. You can also call or email us directly during business hours for any order-related queries.
